At HY Decoration, we strive to ensure timely and reliable delivery of your orders to enhance your shopping experience. Please review the following information regarding our delivery policy:
1. Shipping Methods:
- We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
- The available shipping methods may vary depending on your location and the items in your order.
2. Processing Time:
- Orders are typically processed and dispatched within 5 business days of payment confirmation, excluding weekends and holidays.
- Please note that processing times may vary during peak seasons or promotional periods.
3. Estimated Delivery Time:
- The estimated delivery time depends on your location and the shipping method selected at checkout.
- Standard shipping: 15 to 20 business days
- Expedited shipping:10 business days
- Express shipping: 5 business days
4. Tracking Information:
- Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
- You can use this tracking number to monitor the status and progress of your delivery online.
5. Shipping Costs:
- Shipping costs are calculated based on the total weight of your order, the shipping destination, and the selected shipping method.
- Shipping costs will be displayed at checkout before you complete your purchase.
6. International Shipping:
- We offer international shipping to select countries worldwide. Please refer to the shipping options available at checkout for your location.
- International shipping rates and delivery times may vary depending on customs clearance procedures and local postal services.
7. Delivery Address:
- Please ensure that the delivery address provided at checkout is accurate and complete to prevent delays or mis deliveries.
- We are not responsible for any delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
8. Delivery Attempts:
- Our shipping carriers will make multiple attempts to deliver your order to the provided address.
- If delivery attempts are unsuccessful, a delivery notification may be left, and you may be required to arrange for redelivery or pick up your order from a designated location.
9. Delivery Restrictions:
- We regret that we are unable to deliver to P.O. boxes, APO/FPO addresses, or certain remote areas not serviced by our shipping carriers.
- Please contact our customer service team for assistance if you have specific delivery restrictions or requirements.
10. Contact Us: - If you have any questions or concerns regarding our delivery policy, please don't hesitate to contact our customer service team. - You can reach us via email at support@hydecorationstore.com or through the contact form on our website.
We aim to provide transparent and efficient delivery services to ensure your satisfaction with every order. Thank you for choosing HY Decoration for all your home interior needs
